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5/8/20183 min read

Puppy care tips

Shipping/Delivery Process

For the delivery we only use experience agencies to avoid the stress and risk of flying we always make sure that our chosen airline implements the "Pet Safe Programs" have travel companions who take excellent care and fly our puppies in the cabin, a temperature controlled environment (not under the plane as cargo) Plus, the trip will be stress-free as all puppies are accompanied by a nanny who will take care of them during the flight in other to ensure a safe birth. Shipping a puppy is a very simple process. Once we have booked your flight, We will provide you with the flight number, and time of departure and arrival, as well as all the information you need to pickup the puppy upon arrival.

For more details, reach out to us via the these form provided.

14-DAY GUARANTEE/WARRANTY

Your Fearless Doberman pup's health is guaranteed for 14 days from the time of possession,
during this time you should have your pup examined by a vet to confirm its sound
health. If your pup is found not healthy by your veterinarian, we will, at our option,
either refund the purchase price of your pup or give you another pup of the same
quality from the next available litter. You must provide us a veterinarian certificate
setting forth the health problem within 10 days of the veterinarians exam, this
guarantee does not apply to injury, illness, or parasites sustained subsequent to
you taking possession of your pup.

2 YEAR REPLACEMENT GUARANTEE/WARRANTY AGAINST
CONGENITAL MALFORMATION OR FATAL HEREDITARY DISEASE

Your pup is guaranteed against fatal congenital malformation or fatal
hereditary disease which occurs or is discovered AND which has or would result in
death or crippling, before the pup reaches 2 years of age. If your pup has such
condition, and we will, at our option, either refund the purchase price of your pup
or replace your pup with another pup of the same quality or better quality from
the next available litter. Surrender or keeping the pup is at our option.
The AKC papers must be returned to us when the pup is returned. Existing
requests with deposits will be honored first. PURCHASER must provide us with a
veterinarian's certificate, vet reports and lab tests within 10 days of the
determination of fatal congenital malformation or fatal hereditary disease such as heart
problems which specifies the health problem.
If your puppy dies or is crippled by distemper, hepatitis, leptospirosis, or parvovirus
within 12 months of birth, the PURCHASER must prove that all shot schedules you
were given at purchase time was followed and completed. Cost of veterinary
services shall be the responsibility of the PURCHASER. A second opinion will be
obtained and if it is found to be a congenital condition your puppy will be
replaced at no charge with a puppy as soon as one is available. If you receive a
replacement pup under the Braveheart Guarantee, there will be no charge for tail
docking, dewclaw removal, worming, and vaccinations up to the date of pick-up
of the replacement pup.
You will be charged the expense of ear cropping, partial stud fee to produce
litter and microchip.

2 YEAR REPLACEMENT GUARANTEE/WARRANTY
AGAINST HIP DYSPLASIA

Your Braveheart pup is guaranteed until two years of age to be free from crippling
hip dysplasia. If within this period your Braveheart pup has crippling hip dysplasia
( it must be OFA certified ), and you wish a replacement pup you must deliver that
certification within ten ( 10 ) days of certification from OFA and vet documentation
of the crippling status of the hips and return your Braveheart pup's papers to us.
A second OFA may be done by the SELLER if the puppy passes the second OFA,
the owner will pay for the second test. If the puppy fails the second OFA and is
found to have crippling hip displasia it will be replaced. All dogs must be OFA tested
at 2 years of age to keep this quarantine intact, if not OFA tested at 2 years of age
this part of the contract is null and void. Penn-hip evaluations may be used in place
of OFA. We will replace your Braveheart pup with another pup of the same quality
from the next available litter. If you receive a replacement pup under the Braveheart Guarantee, there will be
no charge for tail docking, dewclaw removal, worming, and vaccinations up to the date
of pick-up of the replacement pup. You will be charged the expense of ear cropping,
partial stud fee to produce litter and microchip.

LIMITATIONS OF GUARANTEE

The guarantee applies to the original puppy only and is non-transferable. No
replacement will be given if the male or female has been bred, or registration
application form has expired. The cost of transportation of any pups to and from
Braveheart Kennels and the cost of veterinary services shall be the responsibility
of the PURCHASER. Within the 14 days that the said dog is returned or
surrendered, any and all veterinary fees due to sickness that are incurred in
that time frame will be the responsibility of the PURCHASER and must be paid to
the SELLER in full to cover the veterinary bill.